History and Locations

Integra Global Solutions is a premier provider of outsourcing solutions to clients in USA, Canada, Europe and Australia. The areas of outsourcing expertise include financial research, accounting, claims processing and custom back office operations and IT services. Our head office is located at Pennsylvania, USA and a branch at Berkshire, UK.  We have multiple offices at our operations center in India.

Offices

• Multiple sprawling offices with state of the art facilities
• Specifically designed to meet any of your rigorous demand
• Redundancies built in for privacy, data security, power and internet
• Additional capacity to meet any immediate ramp up requirements

Since our operations centers are located at a slightly smaller city (of 2 million population) in India, we get incredible advantage over larger cities in terms of cost, quality of staff and working ethics. We pass all these benefits to our clients and they enjoy a 100% success ratio and guaranteed quality of service with us.

Management

• Experienced management with knowledge of executing projects for several Fortune 500 clients
• Managers with several years of experience in their respective domain
• Teams have expertise to manage projects from inception to completion
• Transition management experience, to quickly identify and outsource projects
• Expertise in implementing process flow, quality control checks, clearly definable metrics and check points to measure the benefits of outsourcing to us

Team

Our biggest strength is combining highly skilled personnel and use all their knowledge, experience and offer much needed value addition and cost-effective outsourcing solutions to the benefit of our clients.

About our staff

• All our staff are carefully selected from top universities
• Have credentials ranging from undergraduate to multiple master’s degrees
• Have qualifications such as CFA, MBA, BS and so on
• Are selected by a stringent recruitment process
• Trained rigorously in various methodologies, quality control procedures, client specific processes, data protection and privacy principles

All our staffs are highly committed, quality conscious, client centric and execute processes to perfection and continually try to exceed the service levels. Using our resource pool of qualified staff, our clients can immediately use additional resources during their peak time and use as necessary to meet their sudden demands in business cycle.

Security:

Security and protection of data is of foremost importance to us and to ensure this, we have implemented state of the art systems and processes. All our servers are equipped with latest security mechanisms, staff are thoroughly trained and systems are implemented to protect client information. We doubly ensure that that all our clients get 100% peace of mind, while outsourcing to us.

Our security measures

• PC’s protected by software and hardware firewalls
• Any removable media is disabled
• Transmission systems and applications are encrypted
• Staff are required to sign a strict non-disclosure agreement
• Premises protected 24/7 by security patrol

By outsourcing to Integra Global Solutions, financial, insurance and accounting firms realize a minimum cost savings of 50% and often it is much more.

Our solutions are fully customizable to every client´ unique requirements and many a times we instantly train our multi talented staff for any new process, systems or software used by our clients. We have successfully executed large outsourcing projects for many companies, our client satisfaction ratio is unparalleled and track record speaks for itself.

Some of our highlights

• Headquartered in USA, with operation center in India and a branch in UK
• Multiple areas of outsourcing expertise such as financial research, accounting, claims processing and IT
• Experienced management with years of outsourcing knowledge
• Highly qualified staff, quality control and metrics driven teams
• Privacy, data protection and security